Form 5: Application

Who should use this form?

An applicant.


To start a dispute proceeding before the Agency.

When should you file this form?

You are expected to have tried to resolve the dispute with the respondent yourself before filing an application with the Agency. In some instances, the Agency will not consider your application until it is satisfied that you have taken this step.

You should file your application as soon as possible after failing to resolve your dispute with the respondent to reduce the risk that relevant documents are not kept by all parties and to ensure that all options for relief are available to you.

What happens next?

You will be informed if your application is complete and, if so, the start date of the proceeding.

If your application is incomplete, you will be notified in writing and you must provide the missing information within 20 business days after the date of the notice. If you fail to provide the missing information within the time limit, your file will be closed.

Refer to section 18 of the Dispute Adjudication Rules for more information.

Part 1 of 2: Contact Information

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